Customer Support
Context Help
If you feel lost inside our web hosting Control Panel, the first thing you should do is push the Help button, which is visible on each and every page. A pop-up menu will show up. It offers detailed information about all the actions that you can perform on that particular page. Each popup shows up on the same page so that you can quickly get back to your work.
Video Tutorials
We have a wide variety of how-to video clips illustrating how to use our Control Panel. They're created for those of you who would like to see how things are getting done instead of only reading articles. Thus, everyone can quickly find their way around our Control Panel by simply watching our step-by-step tutorial videos.
F.A.Q.
If you can't find the solution you need, have a peek at our comprehensive Frequently Asked Questions database, which comprises questions asked by real people and provides real solutions. We frequently update our FAQ database with new Q&A's so as to encompass all the new additions and innovations related to our web hosting platform.
Ticketing System
If you still can't find the answer you searching for in the Frequently Asked Questions database either, we have a fantastic team of customer service technicians available 24/7/365 and eager to assist you with any issue. Each trouble ticket you send will be replied to in less than sixty minutes (the average trouble ticket response time is approximately 20 minutes), so you will never have to wait a long time to get an answer to your question.